This is just a great post by Jeffrey Phillips from Innovate on Purpose. he points out and with support from Gary Hamel, that most companies have a product innovation pipeline covered, however few have business model or service innovation or Service Design plans underway. Which seems crazy when so much more value can be created [...]
Filed under: service innovation | Tagged: service innovation | 3 Comments »
Have you seen this?
It’s a clever and innovative approach to generating service innovation and potentially Service Design for Orange in the UK. I thought readers of this blog might find using methods such as co-creation and collaboration to grow new streams of revenue of some interest. It is relatively unique and reminds me of trying [...]
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I sourced this from the University of Cambridge paper titled Succeeding through service innovation published in April 2008. It is just a section from the beginning but i thought it was compelling. More so because it explains that although Services are not new in any way, the level of complexity attached to them has risen [...]
Filed under: Service Design | Tagged: service innovation | Leave a Comment »
