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	<title>Proto Partners&#039; Service Design Blog &#187; Service Design Network</title>
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		<title>Proto Partners&#039; Service Design Blog &#187; Service Design Network</title>
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		<title>Service Design Network Touchpoint Edition 2 out Now</title>
		<link>http://blog.protopartners.com.au/2009/10/16/service-design-network-touchpoint-edition-2-out-now/</link>
		<comments>http://blog.protopartners.com.au/2009/10/16/service-design-network-touchpoint-edition-2-out-now/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 06:52:03 +0000</pubDate>
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				<category><![CDATA[Service Design]]></category>
		<category><![CDATA[Service Design Network]]></category>

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		<description><![CDATA[The Service Design Network has just released its second  Service Design Journal. A great issue which landed in my inbox last week. To get the full content you will need to sign up for the Service Design Network which is well worthwhile. The second issue of Touchpoint, the sdn&#8217;s Service Design Journal, is out now! [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.protopartners.com.au&amp;blog=7440284&amp;post=169&amp;subd=protopartners&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>The <a title="Service Design Network" href="http://www.service-design-network.org/content/sdn-journal-touchpoint" target="_blank"><strong>Service Design Network</strong></a> has just released its second  Service Design Journal. A great issue which landed in my inbox last week. To get the full content you will need to sign up for the Service Design Network which is well worthwhile.<br />
The second issue of Touchpoint, the sdn&#8217;s<strong> Service Design Journal,</strong> is out now! Entitled &#8220;Health and Service Design&#8221;, this brand-new issue features articles from Service Design and/or healthcare experts such as Julia Schaeper, Lynne Maher and Helen Baxter (NHS), Lavrans L&amp;oslash;vlie (live|work), Ben Reason (live|work), Mark Mugglestone (NHS) and John-Arne R&amp;oslash;ttingen (Norwegian Knowledge Centre for the Health Services), Tine Park (Designit) and Christine Janae-Leoniak (Mayo Clinic) as well as interviews with representatives from these areas.</p>
<div id="attachment_171" class="wp-caption aligncenter" style="width: 123px"><a rel="attachment wp-att-171" href="http://blog.protopartners.com.au/2009/10/16/service-design-network-touchpoint-edition-2-out-now/touchpoint2_cover_web/"><img class="size-full wp-image-171" title="Touchpoint2_cover_Web" src="http://protopartners.files.wordpress.com/2009/10/touchpoint2_cover_web.jpg?w=510" alt="SDN Touchpoint"   /></a><p class="wp-caption-text">SDN Touchpoint</p></div>
<p>This issue of Touchpoint will explore the individual, social and economic relevance of health systems and the potential for of <strong>Service Design</strong> to redesign and reinvent service offerings, service processes and service interactions. If you would like more information on SDN Journal please click <a title="Service Design Network" href="http://www.service-design-network.org/content/sdn-journal-touchpoint" target="_blank">here</a></p>
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