http://blog.protopartners.com.au We believe in challenging the traditional approach to servicing customers. We believe in thinking differently by first understanding what it is like to stand in your customers shoes before we decide how to best service them. Sat, 26 Jun 2010 13:08:09 +0000 hourly 1 http://wordpress.com/ http://blog.protopartners.com.au/about/#comment-70 Michelle Mon, 25 Jan 2010 05:02:40 +0000 #comment-70 Hi Damian, I've only recently discovered the term "service design" and have been trying to read up on it and stumbled across this blog. I'm a landscape architect and considering a possible work/career shift and have noticed that most people have a background in design, marketing, customer relations etc. Would you have tips on how someone would move into the field (other than going to study SD at a uni in Scandinavia)? Hi Damian,
I’ve only recently discovered the term “service design” and have been trying to read up on it and stumbled across this blog. I’m a landscape architect and considering a possible work/career shift and have noticed that most people have a background in design, marketing, customer relations etc. Would you have tips on how someone would move into the field (other than going to study SD at a uni in Scandinavia)?

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