Comments on: Outside-In Thinking – A precursor to good Service Design

Comments on: Outside-In Thinking – A precursor to good Service Design http://blog.protopartners.com.au/2009/04/24/australian-innovation-report/ We believe in challenging the traditional approach to servicing customers. We believe in thinking differently by first understanding what it is like to stand in your customers shoes before we decide how to best service them. Sun, 01 Aug 2010 23:40:06 +0000 hourly 1 http://wordpress.com/